Advanced Commercial & Business Ecosystem
CBE-1100 (Callink) BPO & Call Center Facility
Connecting opportunities through smart communication.
Vision and Identity
Callink envisions a smarter outsourcing future powered by technology and human expertise. It stands as a next-generation communication hub where AI-driven efficiency meets world-class service. Callink connects opportunities, clients, and talent strengthening the provinces position in the global BPO industry.
Architecture and Features
Callinks floorplates are deep yet daylight-channeled, designed for dense BPO operations with acoustic zoning. Ergonomic stations, wellness rooms, and training theaters sit beside AI-assisted operations bays. Dual-path power, UPS rooms, and N+1 cooling ensure 24/7 uptime. Touchless entries, smart lockers, and canteen terraces keep staff flow efficient and healthy.
Lifestyle and Experience
Headsets on, hearts steadycoaches cheer wins, wellness pods catch breaths, and AI handles the boring bits. Night shifts feel safe and supported; day shifts buzz with shared momentum. Careers grow here, not just KPIs. You log off proud, not drained.
Sustainability and Innovation
Callink optimizes 24/7 operations with AI scheduling, dynamic lighting, and heat-map seating to cut energy use. Wellness-focused design improves productivity while reducing churnlowering the hidden carbon of turnover. Resilient power and renewables keep service green and reliable. Smart outsourcing, sustainably delivered.
Investment and Value
BPO floors monetize scale with dense headcount, long operating hours, and reliable utility pass-throughs. AI-enabled operations improve tenant productivity, increasing retention and expansion. Strong labor catchment and redundancy systems de-risk occupancy across cycles.
A next-gen facility featuring AI-assisted call routing, virtual training modules, and ergonomic workspaces. It enhances productivity, reduces costs, and provides 24/7 global service. Employees benefit from modern amenities and wellness-focused design, while companies gain scalable, efficient operations, positioning the facility as a hub for smart outsourcing solutions.
A next-gen BPO hub powered by AI-assisted customer service, multilingual support, and cloud-based systems to boost productivity and service quality.
Key Features:
| Investment Highlights: | BPO-ready floors with power redundancy and recruitment catchment advantage. |
| Value Proposition: | The Smart BPO Hub of the Province |
| Benefits: | Job creation, steady outsourcing revenue |
| Why it Matters: | Creates jobs and boosts global outsourcing competitiveness |
| Role: | Generates global outsourcing jobs |
| Core Objectives: | Inclusivity, investment growth, innovation |
| Mission Statement: | Smart outsourcing, powered by AI and talent. |
| Key Features: | AI-assisted operations, ergonomic workspaces |
| Land Area: | 29,100 sqm |
| Projected Gross Income per Year: | PHP 1,833,300,000.00 |
| Valuation: | PHP 185,621,625,000.00 |
| Initial Business Model: | Unit Lease |
| Main Business Model: | BPO Facility Leasing |
| 2nd Business Model: | Workforce Training Program |
| Other Income Streams: | 24/7 Café Lease, Equipment Leasing |
| Estimated ROI Timeline: | 7 years |
Specifications:
| Building Size: | 62.5m(w) x 93.75m(l) x 56m(h) |
| Building Features: | 10-storey BPO facility: acoustic needs demand 4 m; 3 parking; 1.5 m roof. |
| Unit Features: | 90 sqm / unit |
| Number of Buildings: | 5 |
| Units per Building: | 640 BPO floors / training rooms |
| Total Number of Units: | 3,200 total units |
| Selling Price per Unit: | PHP 5,729,062.50 / unit |
| Lease Rate per Unit per Month: | PHP 47,742.19 / mo |





























